Previous incidents
Hazard - Auxiliary Power in use
Resolved Sep 6, 2026 at 7:01am UTC
Endeavour Energy restored Grid Services at approximately 14:00.
We have cut equipment back to Solar and Battery, with grid supplementation.
All services are active on A feed. B feed remains available to take over.
Incident resolved.
3 previous updates
Hazard - Auxiliary power in use
Resolved Aug 21, 2026 at 4:32am UTC
Grid services have been restored.
All systems remained online on Auxiliary power while the outage occurred.
Systems have now cut back to the Grid.
Thanks for your understanding!
1 previous update
Unexpected Downtime
Resolved Jul 24, 2026 at 9:48am UTC
We have resolved the issue.
cPanel has been moved back to it's home IP address after running on the backup for approximately 3 hours.
RCA will follow, however we believe this to be a fault of the NBN NTDs, as we have experienced this kind of behaviour before where a single IP address gets "blackholed" until the NTD is forcefully rebooted.
In the interim, we will continue to monitor but will be working on an automation to keep this kind of downtime to a minimum. We will also be providing a...
1 previous update
Unexpected Downtime
Resolved Jul 18, 2026 at 5:07pm UTC
We've resolved the issue, and all systems have recovered.
RCA; a severe lack of sleep and lack of caffeine. Don't press shutdown and ignore the warnings telling you you're shutting down a node instead of a VM.
Sorry about that, folks!
1 previous update