Incidents reported on status page for SB2 Group PTY. LTD. https://status.sb2group.com.au/ https://d1lppblt9t2x15.cloudfront.net/logos/33593d91c3db27925724914f4da35913.png https://status.sb2group.com.au/ en https://status.sb2group.com.au/ Tue, 04 Aug 2026 15:27:53 +0000 https://status.sb2group.com.au/#c601c5e803b3ed011503de664fcc8f688564a6a3fcfa9b646da208bfe6d90d9c cPanel 1 KURG recovered https://status.sb2group.com.au/ Tue, 04 Aug 2026 15:25:08 +0000 https://status.sb2group.com.au/#c601c5e803b3ed011503de664fcc8f688564a6a3fcfa9b646da208bfe6d90d9c cPanel 1 KURG went down https://status.sb2group.com.au/ Tue, 04 Aug 2026 15:09:57 +0000 https://status.sb2group.com.au/#64397819491ccb4b10e2d9663ae94cb530c6709a274d541548c64be75827e15e cPanel 1 KURG recovered https://status.sb2group.com.au/ Tue, 04 Aug 2026 15:07:11 +0000 https://status.sb2group.com.au/#64397819491ccb4b10e2d9663ae94cb530c6709a274d541548c64be75827e15e cPanel 1 KURG went down https://status.sb2group.com.au/ Tue, 04 Aug 2026 14:15:58 +0000 https://status.sb2group.com.au/#026bb334ab5fce284f40e9ac76ff0613b870cc5d4a9c1202b98a4a79f0930bc1 cPanel 1 KURG recovered https://status.sb2group.com.au/ Tue, 04 Aug 2026 14:13:06 +0000 https://status.sb2group.com.au/#026bb334ab5fce284f40e9ac76ff0613b870cc5d4a9c1202b98a4a79f0930bc1 cPanel 1 KURG went down https://status.sb2group.com.au/ Mon, 03 Aug 2026 02:09:26 +0000 https://status.sb2group.com.au/#5533432c4bee853fa6606d7d7d79c28cdddbe35e4467947634fbe38f44259ca7 rNS2 recovered https://status.sb2group.com.au/ Mon, 03 Aug 2026 02:09:08 +0000 https://status.sb2group.com.au/#2ba12da7b522835eccdba277c12e809aba5dec3aa8bbc32c51c4dbc6adf9884d rNS1 recovered https://status.sb2group.com.au/ Mon, 03 Aug 2026 02:08:39 +0000 https://status.sb2group.com.au/#6b57fa0a573cb6f64ca92a6abaf8b2588ff688a070af75c774097a9be344abdb NS2 recovered https://status.sb2group.com.au/ Mon, 03 Aug 2026 02:08:28 +0000 https://status.sb2group.com.au/#bdc2d13c19f6e96d5fba89636c9001a13762314132d9be4692216d98de2bfb63 NS1 recovered https://status.sb2group.com.au/ Mon, 03 Aug 2026 02:06:38 +0000 https://status.sb2group.com.au/#5533432c4bee853fa6606d7d7d79c28cdddbe35e4467947634fbe38f44259ca7 rNS2 went down https://status.sb2group.com.au/ Mon, 03 Aug 2026 02:06:29 +0000 https://status.sb2group.com.au/#2ba12da7b522835eccdba277c12e809aba5dec3aa8bbc32c51c4dbc6adf9884d rNS1 went down https://status.sb2group.com.au/ Mon, 03 Aug 2026 02:06:04 +0000 https://status.sb2group.com.au/#6b57fa0a573cb6f64ca92a6abaf8b2588ff688a070af75c774097a9be344abdb NS2 went down https://status.sb2group.com.au/ Mon, 03 Aug 2026 02:05:51 +0000 https://status.sb2group.com.au/#bdc2d13c19f6e96d5fba89636c9001a13762314132d9be4692216d98de2bfb63 NS1 went down https://status.sb2group.com.au/ Thu, 30 Jul 2026 09:37:35 +0000 https://status.sb2group.com.au/#a7c89f1b80de2745301b936dbdb05b60fa92f154a7707e4386e6cbe1dcb369d6 MySB2 recovered https://status.sb2group.com.au/ Thu, 30 Jul 2026 09:25:33 +0000 https://status.sb2group.com.au/#a7c89f1b80de2745301b936dbdb05b60fa92f154a7707e4386e6cbe1dcb369d6 MySB2 went down https://status.sb2group.com.au/ Sat, 25 Jul 2026 10:57:49 +0000 https://status.sb2group.com.au/#0d8c8fe5a196e451e03f6d294f607467442abd73070c4c977b434da6512b160f cPanel 1 KURG recovered https://status.sb2group.com.au/ Sat, 25 Jul 2026 10:55:10 +0000 https://status.sb2group.com.au/#0d8c8fe5a196e451e03f6d294f607467442abd73070c4c977b434da6512b160f cPanel 1 KURG went down https://status.sb2group.com.au/ Fri, 24 Jul 2026 17:42:08 +0000 https://status.sb2group.com.au/#66c7eb000d03c9125395f286e99922bdcb3e294366bb5be3a9e3e4d1e8caf04b rNS1 recovered https://status.sb2group.com.au/ Fri, 24 Jul 2026 17:39:26 +0000 https://status.sb2group.com.au/#66c7eb000d03c9125395f286e99922bdcb3e294366bb5be3a9e3e4d1e8caf04b rNS1 went down https://status.sb2group.com.au/incident/976201 Fri, 24 Jul 2026 09:48:00 -0000 https://status.sb2group.com.au/incident/976201#5ab82393ef148710cf9729dc7cd4e7bd4d5d8f16e9410c762976f85f598e004d We have resolved the issue. cPanel has been moved back to it's home IP address after running on the backup for approximately 3 hours. RCA will follow, however we believe this to be a fault of the NBN NTDs, as we have experienced this kind of behaviour before where a single IP address gets "blackholed" until the NTD is forcefully rebooted. In the interim, we will continue to monitor but will be working on an automation to keep this kind of downtime to a minimum. We will also be providing as much documentation as we can to our provider, as well as NBNco to attempt to resolve this once and for all. Thank you, and apologies for the disruption to your Friday afternoons. Please enjoy your weekend, folks! https://status.sb2group.com.au/ Fri, 24 Jul 2026 09:47:50 +0000 https://status.sb2group.com.au/#4c0d1334b966ef20bbd60279533c9e79df44d7f64c922ec1378e0fba01c500e5 cPanel 1 KURG recovered https://status.sb2group.com.au/ Fri, 24 Jul 2026 09:34:10 +0000 https://status.sb2group.com.au/#4c0d1334b966ef20bbd60279533c9e79df44d7f64c922ec1378e0fba01c500e5 cPanel 1 KURG went down https://status.sb2group.com.au/ Fri, 24 Jul 2026 09:31:44 +0000 https://status.sb2group.com.au/#3135cad1ff92adaab9b502fa19d4d0466b822b7f3849363dc62e1f4dd9f3ba32 MySB2 recovered https://status.sb2group.com.au/ Fri, 24 Jul 2026 09:30:30 +0000 https://status.sb2group.com.au/#3135cad1ff92adaab9b502fa19d4d0466b822b7f3849363dc62e1f4dd9f3ba32 MySB2 went down https://status.sb2group.com.au/ Fri, 24 Jul 2026 09:18:49 +0000 https://status.sb2group.com.au/#0f00ea97fa89b7f777589e724ed31756e0c516fee775414eb393cb580572592d cPanel 1 KURG recovered https://status.sb2group.com.au/ Fri, 24 Jul 2026 09:10:11 +0000 https://status.sb2group.com.au/#0f00ea97fa89b7f777589e724ed31756e0c516fee775414eb393cb580572592d cPanel 1 KURG went down https://status.sb2group.com.au/ Fri, 24 Jul 2026 09:06:50 +0000 https://status.sb2group.com.au/#9fcad64b06fda7231c85317e12085bea82fbade4c365e5bfc844f9f354aa52ed cPanel 1 KURG recovered https://status.sb2group.com.au/ Fri, 24 Jul 2026 08:55:09 +0000 https://status.sb2group.com.au/#9fcad64b06fda7231c85317e12085bea82fbade4c365e5bfc844f9f354aa52ed cPanel 1 KURG went down https://status.sb2group.com.au/ Fri, 24 Jul 2026 05:45:07 +0000 https://status.sb2group.com.au/#d58adfd4124620057322bfe4fc5c0bb366518772d5b38e835cf10d0427cf3edd cPanel 1 KURG recovered https://status.sb2group.com.au/ Fri, 24 Jul 2026 05:43:09 +0000 https://status.sb2group.com.au/#d58adfd4124620057322bfe4fc5c0bb366518772d5b38e835cf10d0427cf3edd cPanel 1 KURG went down https://status.sb2group.com.au/incident/976201 Fri, 24 Jul 2026 05:26:00 -0000 https://status.sb2group.com.au/incident/976201#71e27ccc4a02267df70239231a6a449cec2b24bb39e431b6405cf10daf749117 We're experiencing an issue with our KURG cPanel server, which is resulting in all network requests going unfulfilled. We are working as quickly as possible to restore service. Thanks for your understanding. https://status.sb2group.com.au/ Fri, 24 Jul 2026 04:45:47 +0000 https://status.sb2group.com.au/#b32e5466e50d6411c13db348a7743d9bd36ee18000207465a6640cfce1daaa34 cPanel 1 KURG recovered https://status.sb2group.com.au/ Fri, 24 Jul 2026 04:43:07 +0000 https://status.sb2group.com.au/#b32e5466e50d6411c13db348a7743d9bd36ee18000207465a6640cfce1daaa34 cPanel 1 KURG went down https://status.sb2group.com.au/ Thu, 23 Jul 2026 15:48:19 +0000 https://status.sb2group.com.au/#e32d503ed8caed73ec4e9340605c8ef24c4e55e49eee973dfb730861d73c5601 rNS2 recovered https://status.sb2group.com.au/ Thu, 23 Jul 2026 15:45:44 +0000 https://status.sb2group.com.au/#e32d503ed8caed73ec4e9340605c8ef24c4e55e49eee973dfb730861d73c5601 rNS2 went down https://status.sb2group.com.au/ Sat, 18 Jul 2026 17:09:47 +0000 https://status.sb2group.com.au/#326a757e94566f238857fa6c56ce42ba2aa7225690d511a8d3c30ee6d2c98884 cPanel 1 KURG recovered https://status.sb2group.com.au/incident/968191 Sat, 18 Jul 2026 17:07:00 -0000 https://status.sb2group.com.au/incident/968191#9210bc68b098a426fe6397b8cd5507b962b29491b94b64255bd35cab87266be1 We've resolved the issue, and all systems have recovered. RCA; a severe lack of sleep and lack of caffeine. Don't press shutdown and ignore the warnings telling you you're shutting down a node instead of a VM. Sorry about that, folks! https://status.sb2group.com.au/incident/968191 Sat, 18 Jul 2026 17:05:00 -0000 https://status.sb2group.com.au/incident/968191#ab8443aea0e6f98750513843de148a5c15f2203d992ae6572dc8a540f9ea47d7 We're currently experiencing some downtime of our KURG cPanel server. Customers hosted on this system will notice their sites and emails are offline. We're actively working to resolve this. https://status.sb2group.com.au/ Sat, 18 Jul 2026 17:04:07 +0000 https://status.sb2group.com.au/#326a757e94566f238857fa6c56ce42ba2aa7225690d511a8d3c30ee6d2c98884 cPanel 1 KURG went down https://status.sb2group.com.au/incident/903589 Sat, 23 May 2026 14:48:00 -0000 https://status.sb2group.com.au/incident/903589#cbece8a95ebb80b503519253ca70aee65d55a0403871995cb0a60361f450b0eb We're back on track. Systems have returned to normal operation! Thanks, and sorry again! https://status.sb2group.com.au/ Sat, 23 May 2026 14:43:18 +0000 https://status.sb2group.com.au/#a24fadb4b8d0fcd84db0c42ea1facf59b52c2b8d893ca6dfe3585c8988e590bf cPanel 1 SY3 recovered https://status.sb2group.com.au/ Sat, 23 May 2026 14:43:18 +0000 https://status.sb2group.com.au/#71e56c57cbdb0a77c906b2b1e84c5f427e3949d7093da3626ee4df13fc1398de VE1 recovered https://status.sb2group.com.au/ Sat, 23 May 2026 14:37:46 +0000 https://status.sb2group.com.au/#a24fadb4b8d0fcd84db0c42ea1facf59b52c2b8d893ca6dfe3585c8988e590bf cPanel 1 SY3 went down https://status.sb2group.com.au/ Sat, 23 May 2026 14:37:46 +0000 https://status.sb2group.com.au/#71e56c57cbdb0a77c906b2b1e84c5f427e3949d7093da3626ee4df13fc1398de VE1 went down https://status.sb2group.com.au/incident/903589 Sat, 23 May 2026 14:36:00 -0000 https://status.sb2group.com.au/incident/903589#4b48d134cff63ce12001fe42675767912292d08cc6e57685d6a7d36b1bd661f9 VE2 has come back online cleanly. We're rebooting VE1 now. Please stand by! https://status.sb2group.com.au/ Sat, 23 May 2026 14:28:26 +0000 https://status.sb2group.com.au/#9b1000b76012d72aebf1d6d0c8ab0a38cdd9a0119582b264e6c991daa4659a47 VE2 recovered https://status.sb2group.com.au/incident/903589 Sat, 23 May 2026 14:24:00 -0000 https://status.sb2group.com.au/incident/903589#0d3778e4d6c9a69317bef11161a567ffa682c2bee54c4334c279c599309094bd We're doing some maintenance on our legacy infrastructure. We forgot to put a status update out. We'll own that one. We're performing essential software upgrades. Bear with us - shouldn't be more than 15 minutes. https://status.sb2group.com.au/ Sat, 23 May 2026 14:22:46 +0000 https://status.sb2group.com.au/#9b1000b76012d72aebf1d6d0c8ab0a38cdd9a0119582b264e6c991daa4659a47 VE2 went down https://status.sb2group.com.au/incident/896512 Sun, 17 May 2026 08:05:00 -0000 https://status.sb2group.com.au/incident/896512#312800433d8dbd75107120c373fb92e97b6fe4d4513eecb7e92221ecab36c8b9 Our provider has implemented mitigations to their AS, which has resulted in services coming back online. We're going to continue to monitor over the coming 24 hours, but as it stands, all systems are running as normal now. https://status.sb2group.com.au/ Fri, 15 May 2026 08:32:38 +0000 https://status.sb2group.com.au/#bcb0797ac24efbbc2e677d61b5bf9ba8bddde7692a45453272205b5712799492 NS2 recovered https://status.sb2group.com.au/ Fri, 15 May 2026 08:32:26 +0000 https://status.sb2group.com.au/#4b6879d3d1461b73b14fb0ba898555e69cbdbd46318de6366be338cd27ea1042 NS1 recovered https://status.sb2group.com.au/ Fri, 15 May 2026 08:30:19 +0000 https://status.sb2group.com.au/#fea4faed594c2dee61c56ba248fca0346195bd4c46d0ef53185b66dfe5533bf0 rNS2 recovered https://status.sb2group.com.au/ Fri, 15 May 2026 08:27:04 +0000 https://status.sb2group.com.au/#6e723131b66c26551f9032ecb5aa7d97768f1f960bade749633f9c1f0a18da91 rNS1 recovered https://status.sb2group.com.au/ Fri, 15 May 2026 07:44:49 +0000 https://status.sb2group.com.au/#bcb0797ac24efbbc2e677d61b5bf9ba8bddde7692a45453272205b5712799492 NS2 went down https://status.sb2group.com.au/ Fri, 15 May 2026 07:26:37 +0000 https://status.sb2group.com.au/#b0128daca3d67f83b979b0f9a979db24123a223e8294685a45dcce70c56fc0af NS2 recovered https://status.sb2group.com.au/incident/896512 Fri, 15 May 2026 06:32:00 -0000 https://status.sb2group.com.au/incident/896512#e97a9ee319487ec4de602426e9599415acba2f440e5d0350f1e0fee585840b90 We're experiencing some issues with our upstream providers, which is resulting in intermittent service outages for some of our core systems. We are continuing to monitor and converse with our provider to work out a solution as soon as possible. Thanks for your understanding. https://status.sb2group.com.au/ Fri, 15 May 2026 02:44:42 +0000 https://status.sb2group.com.au/#4b6879d3d1461b73b14fb0ba898555e69cbdbd46318de6366be338cd27ea1042 NS1 went down https://status.sb2group.com.au/ Fri, 15 May 2026 02:42:40 +0000 https://status.sb2group.com.au/#fea4faed594c2dee61c56ba248fca0346195bd4c46d0ef53185b66dfe5533bf0 rNS2 went down https://status.sb2group.com.au/ Fri, 15 May 2026 02:36:24 +0000 https://status.sb2group.com.au/#6e723131b66c26551f9032ecb5aa7d97768f1f960bade749633f9c1f0a18da91 rNS1 went down https://status.sb2group.com.au/ Fri, 15 May 2026 02:33:00 +0000 https://status.sb2group.com.au/#b0128daca3d67f83b979b0f9a979db24123a223e8294685a45dcce70c56fc0af NS2 went down https://status.sb2group.com.au/ Thu, 14 May 2026 14:39:54 +0000 https://status.sb2group.com.au/#f3322b73155d0942423106fe92f43a769f9d266afa22d4052cd3c4d1e90e4367 cPanel 1 KURG recovered https://status.sb2group.com.au/ Thu, 14 May 2026 14:37:17 +0000 https://status.sb2group.com.au/#f3322b73155d0942423106fe92f43a769f9d266afa22d4052cd3c4d1e90e4367 cPanel 1 KURG went down https://status.sb2group.com.au/incident/890112 Fri, 08 May 2026 14:01:04 -0000 https://status.sb2group.com.au/incident/890112#a1c23ba1cbd8feaea8545e0e3a4559734018967698023a9500a4bbecb74edffc We're in the process of migrating the MySB2 platform to a new software stack. This will result in less outgoings, and more investment into our services. Over the course of this maintenance, the MySB2 platform will be unavailable. There is also a small chance that any invoices due during this maintenance will be collected on the next business day, instead of instantly on the day. You won't be charged any late fees, and no action will be taken against accounts which are due during this maintenance window. We thank you for your patience while we work through this! https://status.sb2group.com.au/incident/870803 Tue, 14 Apr 2026 12:00:27 -0000 https://status.sb2group.com.au/incident/870803#b317484b6b4159184bc26cd3fb6d3f4a5b9394f8b7e7da6334d37cc707dc7539 We'll be performing some emergency maintenance tonight to re-attempt some failed upgrade tasks. Nothing really to report other than you'll experience approximately four outages spanning 20 minutes each during the maintenance period. Thanks for your understanding! https://status.sb2group.com.au/incident/869137 Mon, 13 Apr 2026 14:00:01 -0000 https://status.sb2group.com.au/incident/869137#43f9abe796b5b76ab7db07656f800e72e5cdfd90cdc4c524fee1cd7e109e896c NBNCo will be performing maintenance during the outage period. You may experience intermittent outages while this maintenance is performed. We'll also be taking the opportunity to perform some upgrades and maintenance ourselves during this period. Thanks for your understanding! https://status.sb2group.com.au/incident/848271 Fri, 13 Mar 2026 12:00:00 -0000 https://status.sb2group.com.au/incident/848271#d8d232a338feabeb8de6366bdeae9ef649a203ce1f09a3f520ccd26f7353d52a We're going to be performing some maintenance tonight which will result in our core router and edge switches going offline for approximately 15 minutes while we swap the power for this equipment over to an Automatic Transfer Switch. This ATS will allow us to seamlessly failover from battery power to generator power, all while keeping the lights on. The waiting game is the start-up of the equipment. We'll keep you updated here throughout. https://status.sb2group.com.au/incident/834543 Fri, 27 Feb 2026 13:01:12 -0000 https://status.sb2group.com.au/incident/834543#62a4fa04fc7eb73cd0c391bb4818a3b2dbda04dcfc62c232b1cb43c6cd18a297 We'll be performing updates to the MySB2 platform over the entire weekend. You may notice periods where MySB2 is inaccessible. These updates will bring tighter integration between our different systems. Thank you for your patience and understanding! https://status.sb2group.com.au/incident/756206 Sun, 02 Nov 2025 06:00:00 -0000 https://status.sb2group.com.au/incident/756206#14508160935e6942596675eee1ddac1956e9baf8ae6e2579143fbd101d0ff882 We'll be reconfiguring our websites to operate on OLS, instead of Apache. While this is happening, all SB2 Group websites (including MySB2) will be offline and intermittent while we perform changes. Thanks for your patience. https://status.sb2group.com.au/incident/755225 Sat, 01 Nov 2025 11:00:56 -0000 https://status.sb2group.com.au/incident/755225#7a3535cd87b0fabccb0c55d99cf41d59d6524c5532ae0f8112697c668093eeea We'll be migrating MySB2 to our new server infrastructure during the times listed. All aspects of MySB2 and SB2 Group websites will be unavailable while we perform this migration. We anticipate this downtime to last no longer than 30 minutes, but we'll update this notice should anything go awry. https://status.sb2group.com.au/incident/626732 Sun, 27 Jul 2025 22:19:00 -0000 https://status.sb2group.com.au/incident/626732#6521620edc7517039ffb0008828938dd5eb1c4f4f778f97b075410aa9f270161 We've resolved the issue but will be keeping an eye on the system. We believe an automatic update that was performed overnight caused some configuration changes which resulted in the error appearing. We're going to mark this as resolved, but as mentioned we will be keeping an eye on it. https://status.sb2group.com.au/incident/626732 Sun, 27 Jul 2025 22:06:00 -0000 https://status.sb2group.com.au/incident/626732#a878161afdaa24011a99cdc6d7b58a777c0cfb511baad1653546e0a06bd56a6e We're aware of an issue with our cPanel server presenting a 421 Misdirected Request error on all sites. We're investigating and will provide an update when available. https://status.sb2group.com.au/incident/574951 Thu, 22 May 2025 02:28:00 -0000 https://status.sb2group.com.au/incident/574951#01a40ef92fda94e2b6044de8127ead2d5c24c6d41e29990cebf3bf674e609e81 We've identified the root cause of the issue and have taken steps to prevent it from happening again. Thank you for your patience and understanding. All invoice jobs will be run within the next few hours. https://status.sb2group.com.au/incident/574951 Thu, 22 May 2025 01:53:00 -0000 https://status.sb2group.com.au/incident/574951#70b67e00655186096484cd9a46d687126f43c1c582e84105154cb7f1657d0a8c We're investigating the outage of the MySB2 platform. Engineers will provide updates as they become available. https://status.sb2group.com.au/incident/510204 Mon, 10 Feb 2025 08:40:00 -0000 https://status.sb2group.com.au/incident/510204#94fe1ec394028e0f2e2b211e3420cde5a6cba0ab1d46e8ecbb1710e7c6658b86 We're confident our configuration changes have worked, and emails are no longer being rejected due to this error. Thanks for your understanding and patience! https://status.sb2group.com.au/incident/510204 Mon, 10 Feb 2025 03:10:00 -0000 https://status.sb2group.com.au/incident/510204#6ef2c62d565bbba87fd7ca39fb6c57ee3e24902d3a12b09bd38afbbff56121af We're aware of an issue relating to our cPanel infrastructure presenting an intermittent issue where emails being sent are getting rejected due to "host lookup did not complete". This issue usually resolves itself after 60 seconds, so we ask that you wait at least a minute before you resend your email. However, we are in the process of implementing changes which will queue the emails instead of just rejecting them. These changes should be active now, and our technicians are monitoring for any anomolies. https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 03:00:20 -0000 https://status.sb2group.com.au/incident/478000#74eef2bbd8d64aa40bbcc2e1e95cfb2803b6462e30d6dd1752c86ebdd7686c00 Maintenance completed https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team!