Incidents | SB2 Group PTY. LTD. Incidents reported on status page for SB2 Group PTY. LTD. https://status.sb2group.com.au/ https://d1lppblt9t2x15.cloudfront.net/logos/33593d91c3db27925724914f4da35913.png Incidents | SB2 Group PTY. LTD. https://status.sb2group.com.au/ en MySB2 is currently unavailable https://status.sb2group.com.au/incident/574951 Thu, 22 May 2025 02:28:00 -0000 https://status.sb2group.com.au/incident/574951#01a40ef92fda94e2b6044de8127ead2d5c24c6d41e29990cebf3bf674e609e81 We've identified the root cause of the issue and have taken steps to prevent it from happening again. Thank you for your patience and understanding. All invoice jobs will be run within the next few hours. MySB2 is currently unavailable https://status.sb2group.com.au/incident/574951 Thu, 22 May 2025 01:53:00 -0000 https://status.sb2group.com.au/incident/574951#70b67e00655186096484cd9a46d687126f43c1c582e84105154cb7f1657d0a8c We're investigating the outage of the MySB2 platform. Engineers will provide updates as they become available. NS2 recovered https://status.sb2group.com.au/ Wed, 21 May 2025 11:49:41 +0000 https://status.sb2group.com.au/#a16cfe4f2112b67ebeeb5767afda6f2b23d90b86832b77330d6fbd054b6971ff NS2 recovered NS2 went down https://status.sb2group.com.au/ Wed, 21 May 2025 11:46:32 +0000 https://status.sb2group.com.au/#a16cfe4f2112b67ebeeb5767afda6f2b23d90b86832b77330d6fbd054b6971ff NS2 went down cPanel - Sending emails may fail intermittently https://status.sb2group.com.au/incident/510204 Mon, 10 Feb 2025 08:40:00 -0000 https://status.sb2group.com.au/incident/510204#94fe1ec394028e0f2e2b211e3420cde5a6cba0ab1d46e8ecbb1710e7c6658b86 We're confident our configuration changes have worked, and emails are no longer being rejected due to this error. Thanks for your understanding and patience! cPanel - Sending emails may fail intermittently https://status.sb2group.com.au/incident/510204 Mon, 10 Feb 2025 03:10:00 -0000 https://status.sb2group.com.au/incident/510204#6ef2c62d565bbba87fd7ca39fb6c57ee3e24902d3a12b09bd38afbbff56121af We're aware of an issue relating to our cPanel infrastructure presenting an intermittent issue where emails being sent are getting rejected due to "host lookup did not complete". This issue usually resolves itself after 60 seconds, so we ask that you wait at least a minute before you resend your email. However, we are in the process of implementing changes which will queue the emails instead of just rejecting them. These changes should be active now, and our technicians are monitoring for any anomolies. Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 03:00:20 +0000 https://status.sb2group.com.au/incident/478000#74eef2bbd8d64aa40bbcc2e1e95cfb2803b6462e30d6dd1752c86ebdd7686c00 Maintenance completed Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 03:00:20 +0000 https://status.sb2group.com.au/incident/478000#74eef2bbd8d64aa40bbcc2e1e95cfb2803b6462e30d6dd1752c86ebdd7686c00 Maintenance completed Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 01:15:31 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 01:15:31 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:44:07 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:44:07 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:39 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:39 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team!