Incidents | SB2 Group PTY. LTD. Incidents reported on status page for SB2 Group PTY. LTD. https://status.sb2group.com.au/ https://d1lppblt9t2x15.cloudfront.net/logos/33593d91c3db27925724914f4da35913.png Incidents | SB2 Group PTY. LTD. https://status.sb2group.com.au/ en Power Supply Switchover https://status.sb2group.com.au/incident/848271 Fri, 13 Mar 2026 15:46:35 -0000 https://status.sb2group.com.au/incident/848271#576770a9559ef824a8c6405c2aa5bb9a8d1fe9b60cfb21cead3f6c950a9c3070 Maintenance completed Power Supply Switchover https://status.sb2group.com.au/incident/848271 Fri, 13 Mar 2026 15:46:35 -0000 https://status.sb2group.com.au/incident/848271#576770a9559ef824a8c6405c2aa5bb9a8d1fe9b60cfb21cead3f6c950a9c3070 Maintenance completed cPanel 1 KURG recovered https://status.sb2group.com.au/ Fri, 13 Mar 2026 15:21:49 +0000 https://status.sb2group.com.au/#80288ee86756a900e3ff1fe8b67348034e0a9d1d76ce348c54cd75f04ad4a6ae cPanel 1 KURG recovered MySB2 recovered https://status.sb2group.com.au/ Fri, 13 Mar 2026 15:19:37 +0000 https://status.sb2group.com.au/#ce7391ec3ca27dfe04f541d478a7599703d450ef54258092b63e67996016656e MySB2 recovered MySB2 went down https://status.sb2group.com.au/ Fri, 13 Mar 2026 15:18:33 +0000 https://status.sb2group.com.au/#ce7391ec3ca27dfe04f541d478a7599703d450ef54258092b63e67996016656e MySB2 went down cPanel 1 KURG went down https://status.sb2group.com.au/ Fri, 13 Mar 2026 15:16:12 +0000 https://status.sb2group.com.au/#80288ee86756a900e3ff1fe8b67348034e0a9d1d76ce348c54cd75f04ad4a6ae cPanel 1 KURG went down Power Supply Switchover https://status.sb2group.com.au/incident/848271 Fri, 13 Mar 2026 12:00:00 -0000 https://status.sb2group.com.au/incident/848271#d8d232a338feabeb8de6366bdeae9ef649a203ce1f09a3f520ccd26f7353d52a We're going to be performing some maintenance tonight which will result in our core router and edge switches going offline for approximately 15 minutes while we swap the power for this equipment over to an Automatic Transfer Switch. This ATS will allow us to seamlessly failover from battery power to generator power, all while keeping the lights on. The waiting game is the start-up of the equipment. We'll keep you updated here throughout. Power Supply Switchover https://status.sb2group.com.au/incident/848271 Fri, 13 Mar 2026 12:00:00 -0000 https://status.sb2group.com.au/incident/848271#d8d232a338feabeb8de6366bdeae9ef649a203ce1f09a3f520ccd26f7353d52a We're going to be performing some maintenance tonight which will result in our core router and edge switches going offline for approximately 15 minutes while we swap the power for this equipment over to an Automatic Transfer Switch. This ATS will allow us to seamlessly failover from battery power to generator power, all while keeping the lights on. The waiting game is the start-up of the equipment. We'll keep you updated here throughout. Power Supply Switchover https://status.sb2group.com.au/incident/848271 Fri, 13 Mar 2026 12:00:00 -0000 https://status.sb2group.com.au/incident/848271#d8d232a338feabeb8de6366bdeae9ef649a203ce1f09a3f520ccd26f7353d52a We're going to be performing some maintenance tonight which will result in our core router and edge switches going offline for approximately 15 minutes while we swap the power for this equipment over to an Automatic Transfer Switch. This ATS will allow us to seamlessly failover from battery power to generator power, all while keeping the lights on. The waiting game is the start-up of the equipment. We'll keep you updated here throughout. Power Supply Switchover https://status.sb2group.com.au/incident/848271 Fri, 13 Mar 2026 12:00:00 -0000 https://status.sb2group.com.au/incident/848271#d8d232a338feabeb8de6366bdeae9ef649a203ce1f09a3f520ccd26f7353d52a We're going to be performing some maintenance tonight which will result in our core router and edge switches going offline for approximately 15 minutes while we swap the power for this equipment over to an Automatic Transfer Switch. This ATS will allow us to seamlessly failover from battery power to generator power, all while keeping the lights on. The waiting game is the start-up of the equipment. We'll keep you updated here throughout. NS1 recovered https://status.sb2group.com.au/ Sun, 01 Mar 2026 15:14:28 +0000 https://status.sb2group.com.au/#3f68f1913119b1682ce307c4618ceeebf0d97600859c2531f5e5db29723139e6 NS1 recovered NS1 went down https://status.sb2group.com.au/ Sun, 01 Mar 2026 15:08:42 +0000 https://status.sb2group.com.au/#3f68f1913119b1682ce307c4618ceeebf0d97600859c2531f5e5db29723139e6 NS1 went down MySB2 Upgrades https://status.sb2group.com.au/incident/834543 Sun, 01 Mar 2026 12:59:12 -0000 https://status.sb2group.com.au/incident/834543#c141fed658053ccf2ff72cca7ef73c837b8e1e674b4af9aa351a633047bad20f Maintenance completed MySB2 Upgrades https://status.sb2group.com.au/incident/834543 Fri, 27 Feb 2026 13:01:12 -0000 https://status.sb2group.com.au/incident/834543#62a4fa04fc7eb73cd0c391bb4818a3b2dbda04dcfc62c232b1cb43c6cd18a297 We'll be performing updates to the MySB2 platform over the entire weekend. You may notice periods where MySB2 is inaccessible. These updates will bring tighter integration between our different systems. Thank you for your patience and understanding! SB2 Group - Website Reconfigurations https://status.sb2group.com.au/incident/756206 Sun, 02 Nov 2025 10:07:27 -0000 https://status.sb2group.com.au/incident/756206#d04c6c8859e50e32e0226c8b08fda71c4216009a874eed173a2a5578125879ac Maintenance completed SB2 Group - Website Reconfigurations https://status.sb2group.com.au/incident/756206 Sun, 02 Nov 2025 06:00:00 -0000 https://status.sb2group.com.au/incident/756206#14508160935e6942596675eee1ddac1956e9baf8ae6e2579143fbd101d0ff882 We'll be reconfiguring our websites to operate on OLS, instead of Apache. While this is happening, all SB2 Group websites (including MySB2) will be offline and intermittent while we perform changes. Thanks for your patience. SB2 Group - Website Reconfigurations https://status.sb2group.com.au/incident/756206 Sun, 02 Nov 2025 06:00:00 -0000 https://status.sb2group.com.au/incident/756206#14508160935e6942596675eee1ddac1956e9baf8ae6e2579143fbd101d0ff882 We'll be reconfiguring our websites to operate on OLS, instead of Apache. While this is happening, all SB2 Group websites (including MySB2) will be offline and intermittent while we perform changes. Thanks for your patience. SB2 Group - Website Reconfigurations https://status.sb2group.com.au/incident/756206 Sun, 02 Nov 2025 06:00:00 -0000 https://status.sb2group.com.au/incident/756206#14508160935e6942596675eee1ddac1956e9baf8ae6e2579143fbd101d0ff882 We'll be reconfiguring our websites to operate on OLS, instead of Apache. While this is happening, all SB2 Group websites (including MySB2) will be offline and intermittent while we perform changes. Thanks for your patience. Migration of MySB2 https://status.sb2group.com.au/incident/755225 Sat, 01 Nov 2025 12:45:05 -0000 https://status.sb2group.com.au/incident/755225#77f0b274093b3a68ff62e4ff8adf9eb06223eb8ebd64e2f6ac6ffd2c41739eef Maintenance completed Migration of MySB2 https://status.sb2group.com.au/incident/755225 Sat, 01 Nov 2025 11:00:56 -0000 https://status.sb2group.com.au/incident/755225#7a3535cd87b0fabccb0c55d99cf41d59d6524c5532ae0f8112697c668093eeea We'll be migrating MySB2 to our new server infrastructure during the times listed. All aspects of MySB2 and SB2 Group websites will be unavailable while we perform this migration. We anticipate this downtime to last no longer than 30 minutes, but we'll update this notice should anything go awry. Migration of MySB2 https://status.sb2group.com.au/incident/755225 Sat, 01 Nov 2025 11:00:56 -0000 https://status.sb2group.com.au/incident/755225#7a3535cd87b0fabccb0c55d99cf41d59d6524c5532ae0f8112697c668093eeea We'll be migrating MySB2 to our new server infrastructure during the times listed. All aspects of MySB2 and SB2 Group websites will be unavailable while we perform this migration. We anticipate this downtime to last no longer than 30 minutes, but we'll update this notice should anything go awry. Migration of MySB2 https://status.sb2group.com.au/incident/755225 Sat, 01 Nov 2025 11:00:56 -0000 https://status.sb2group.com.au/incident/755225#7a3535cd87b0fabccb0c55d99cf41d59d6524c5532ae0f8112697c668093eeea We'll be migrating MySB2 to our new server infrastructure during the times listed. All aspects of MySB2 and SB2 Group websites will be unavailable while we perform this migration. We anticipate this downtime to last no longer than 30 minutes, but we'll update this notice should anything go awry. 421 Misdirected Request https://status.sb2group.com.au/incident/626732 Sun, 27 Jul 2025 22:19:00 -0000 https://status.sb2group.com.au/incident/626732#6521620edc7517039ffb0008828938dd5eb1c4f4f778f97b075410aa9f270161 We've resolved the issue but will be keeping an eye on the system. We believe an automatic update that was performed overnight caused some configuration changes which resulted in the error appearing. We're going to mark this as resolved, but as mentioned we will be keeping an eye on it. 421 Misdirected Request https://status.sb2group.com.au/incident/626732 Sun, 27 Jul 2025 22:06:00 -0000 https://status.sb2group.com.au/incident/626732#a878161afdaa24011a99cdc6d7b58a777c0cfb511baad1653546e0a06bd56a6e We're aware of an issue with our cPanel server presenting a 421 Misdirected Request error on all sites. We're investigating and will provide an update when available. MySB2 is currently unavailable https://status.sb2group.com.au/incident/574951 Thu, 22 May 2025 02:28:00 -0000 https://status.sb2group.com.au/incident/574951#01a40ef92fda94e2b6044de8127ead2d5c24c6d41e29990cebf3bf674e609e81 We've identified the root cause of the issue and have taken steps to prevent it from happening again. Thank you for your patience and understanding. All invoice jobs will be run within the next few hours. MySB2 is currently unavailable https://status.sb2group.com.au/incident/574951 Thu, 22 May 2025 01:53:00 -0000 https://status.sb2group.com.au/incident/574951#70b67e00655186096484cd9a46d687126f43c1c582e84105154cb7f1657d0a8c We're investigating the outage of the MySB2 platform. Engineers will provide updates as they become available. cPanel - Sending emails may fail intermittently https://status.sb2group.com.au/incident/510204 Mon, 10 Feb 2025 08:40:00 -0000 https://status.sb2group.com.au/incident/510204#94fe1ec394028e0f2e2b211e3420cde5a6cba0ab1d46e8ecbb1710e7c6658b86 We're confident our configuration changes have worked, and emails are no longer being rejected due to this error. Thanks for your understanding and patience! cPanel - Sending emails may fail intermittently https://status.sb2group.com.au/incident/510204 Mon, 10 Feb 2025 03:10:00 -0000 https://status.sb2group.com.au/incident/510204#6ef2c62d565bbba87fd7ca39fb6c57ee3e24902d3a12b09bd38afbbff56121af We're aware of an issue relating to our cPanel infrastructure presenting an intermittent issue where emails being sent are getting rejected due to "host lookup did not complete". This issue usually resolves itself after 60 seconds, so we ask that you wait at least a minute before you resend your email. However, we are in the process of implementing changes which will queue the emails instead of just rejecting them. These changes should be active now, and our technicians are monitoring for any anomolies. Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 03:00:20 -0000 https://status.sb2group.com.au/incident/478000#74eef2bbd8d64aa40bbcc2e1e95cfb2803b6462e30d6dd1752c86ebdd7686c00 Maintenance completed Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 03:00:20 -0000 https://status.sb2group.com.au/incident/478000#74eef2bbd8d64aa40bbcc2e1e95cfb2803b6462e30d6dd1752c86ebdd7686c00 Maintenance completed Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team! Core Infrastructure Works https://status.sb2group.com.au/incident/478000 Wed, 18 Dec 2024 00:30:20 -0000 https://status.sb2group.com.au/incident/478000#a345ba11afa68471f4c754e9df40bada3142a4b60a2574f748c5816b3bf0039f Technicians will be performing essential maintenance on our core servers. There will be up to 5 (five) outages lasting no longer than 15 minutes each. We apologise for any inconvenience this may cause. If you experience any issues after this maintenance has concluded, please reach out to our support team!